At least four reports of a scammer claiming to work for DHS and calling Medicaid Savings Programs clients have been reported. (MGN Photo)
LITTLE ROCK (KATV) —
The Attorney General’s Office is warning of a scam involving a caller posing as an employee of the Arkansas Department of Human Services and attempting to get Arkansans’ credit card information.
At least four reports of a scammer claiming to work for DHS and calling Medicaid Savings Programs clients have been reported.
The Attorney General’s Office says the caller questions about the client’s insurance, then asks for their credit card number to continue service or recieve special discounts through the Medicaid Savings Program. At times, the caller reportedly requests a $500 processing fee.
“Scammers who pose as a representative of a state agency know consumers are more likely to listen,” said Arkansas Attorney General Leslie Rutledge. “Arkansans need to know to keep personal or credit card information private, especially if a person or agency is requesting it during an unsolicited phone call.”
To avoid falling victim to scams, Rutledge offered the following tips:
• Be cautious if someone asks that a fee be paid through a pre-paid credit card or by wiring money. Legitimate organizations will accept standard and traceable forms of payments.
• People who accept these offers become targets of other scammers when their information is shared or sold to others.
• Never provide any financial account information to an unknown person or entity.
• If the call appears to be from a government agency, consider hanging up and calling the agency back on a phone number found on their website.
DHS encourages Arkansans who receive this call to file a complaint with the Attorney General’s